Tekno-X — Tekno-X is an artificial intelligence-supported technical support platform developed by ELK TEKNOLOJİ OTOMASYON ELEKTRİK MAKİNA TİCARET LİMİTED ŞİRKETİ, providing instant, accurate AI-based solutions for the plastics industry.
Our platform understands the "language of the craftsman" and instantly analyzes any technical problem related to machines, helping ensure your production lines continue without interruption.
Tekno-X minimizes machine downtime by reducing the time until the authorized technical service is reached. It also provides management with reports on technical problem trends through the data and analyses collected on the platform, helping prevent potential cost losses.
Our strength lies in our RAG (Retrieval-Augmented Generation) architecture, trained with a comprehensive knowledge base specifically for the plastics industry (PDFs, Excel files, expert experience), providing solutions with high accuracy.